Legal · PartyLine Collective

Terms of Use

Terms for using PartyLine Collective and the PartyLine app. This is an operational draft for review — not legal advice.

1. Use of PartyLine

These Terms of Use (“Terms”) govern your access to the PartyLine Collective marketing website and the PartyLine app operated by PartyLine Collective ([Legal entity name — placeholder for legal review]). By using PartyLine, you agree to these Terms. If you do not agree, do not use the platform.

2. Alpha and preview status

PartyLine is in closed alpha / preview. Features may be incomplete, change without notice, or be available only to some users. Some payment or booking capabilities may be in testing or limited rollout. Use the platform at your own discretion during this period.

3. Accounts and eligibility

  • You must provide accurate registration information and keep credentials secure
  • You must be at least 16 years old to create an account (placeholder — confirm with legal review)
  • If you use Google or Apple sign-in, you must also comply with those providers' terms
  • You are responsible for activity under your account

4. Public profiles and listings

Profiles and listings you publish may be publicly visible. You are responsible for the accuracy of bios, contact methods, images, links and other listing content. PartyLine may review, hide, edit or remove content that is misleading, harmful, unlawful or inconsistent with our standards.

PartyLine does not guarantee that profiles are available, verified, complete or suitable for any particular purpose.

5. Event submissions

You are responsible for event details you submit — including dates, venues, lineups, ticket links and imagery. You confirm you have the right to publish that content. PartyLine may remove or decline events that appear inaccurate, duplicated, harmful or outside community standards.

PartyLine does not guarantee that submitted events will be listed, promoted, ranked or seen by any particular audience.

6. Enquiries and communications

Enquiries, opportunity applications and in-app messages are tools to help users connect. Sending an enquiry does not create a contract between you and PartyLine, or between you and another user, unless the parties separately agree.

When you send an enquiry, relevant contact details may be shared with the recipient so they can respond. Do not send unlawful, harassing or spam content.

7. Booking workflows (where enabled)

Where enabled, PartyLine may facilitate booking requests, status updates and messaging between users (for example organisers and artists, venues or suppliers). Workflow statuses (such as submitted, accepted or confirmed) reflect platform states — they are not legal contracts and do not guarantee a booking will proceed.

PartyLine is generally not a party to the underlying gig, event or service contract between users unless a specific feature explicitly states otherwise. Organisers, artists, venues and suppliers remain responsible for agreeing final terms, fees, schedules, cancellations and deliverables.

8. Payments and deposits (where enabled)

Where payment or deposit features are enabled, PartyLine may facilitate deposit payments through Stripe between users according to in-product flows. Availability may be limited during alpha or testing.

  • Deposit amounts, percentages, platform fees and remaining balances may vary by booking and are set within the product flow or agreed between parties
  • Stripe's terms, privacy policy and payment processing rules apply to payment activity
  • PartyLine does not guarantee payment completion, payout timing, chargeback outcomes or dispute resolution between users
  • Remaining balances after a deposit may be settled privately between the parties unless a future product feature states otherwise

Do not rely on PartyLine as payment protection for the full value of a booking unless a specific live feature clearly provides that — which may not be available during alpha.

9. User-generated content licence

You retain ownership of content you submit. You grant PartyLine a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display, distribute and adapt your content as needed to operate, promote and improve the platform (including public discovery, previews and technical formatting). This licence ends when content is deleted from our systems, except where retention is required by law or legitimate backup/archival processes.

10. Prohibited content and conduct

You must not:

  • Impersonate others or misrepresent affiliations
  • Publish unlawful, defamatory, harassing or discriminatory content
  • Upload content you do not have rights to use
  • Scrape, reverse engineer or overload the platform without permission
  • Circumvent security, access controls or rate limits
  • Use PartyLine for spam, fraud or deceptive listings

11. Community Guidelines

Our Community Guidelines explain practical expectations for listings, events, opportunities and participation. They form part of the standards we apply on PartyLine.

12. Platform availability and feature changes

PartyLine may modify, suspend or discontinue features at any time. Maintenance, outages, data loss or bugs may occur during alpha. We do not guarantee uninterrupted access or that any feature will remain available in its current form.

13. No guarantee of outcomes

To the fullest extent permitted by law, PartyLine does not guarantee:

  • Bookings, gigs, hires or commercial outcomes between users
  • Event attendance, ticket sales or revenue
  • Accuracy, completeness or availability of events, profiles or listings
  • That opportunities or enquiries will receive responses
  • That any user is suitable, available or professional

Listings and events may link to external ticket sellers, social platforms, streaming services or other websites. PartyLine does not control those services and is not responsible for their content, pricing, availability, refunds or policies. Your use of third-party services is at your own risk and subject to their terms.

PartyLine is not a primary ticketing platform unless separately agreed through a ticket partnership.

15. Limitation of liability

To the extent permitted by law, PartyLine Collective and its operators are not liable for indirect, incidental, special or consequential loss arising from use of the platform, user interactions, cancelled events, payment disputes or third-party services.

Nothing in these Terms excludes, restricts or modifies rights or remedies that cannot be excluded under the Australian Consumer Law or other non-excludable law.

16. Refunds, cancellations, chargebacks and disputes (where payments are enabled)

Refund and cancellation terms for a booking depend on the agreement between the parties and any specific in-product payment flow that applies. PartyLine does not automatically provide refunds on behalf of users unless a live feature explicitly states that it does.

Chargebacks, payment failures and disputes may be handled through Stripe and the parties involved. PartyLine may provide operational support but is not responsible for another user's refund decisions except where required by law or a live product commitment.

17. Changes to the Terms

We may update these Terms as PartyLine develops. Updated Terms will be posted on this page with a revised date. Material changes may also be communicated through the app or by email where appropriate. Continued use after changes take effect constitutes acceptance, except where further consent is required.

18. Governing law

These Terms are governed by the laws of Western Australia, Australia, without regard to conflict-of-law principles. Courts in that jurisdiction may have exclusive jurisdiction over disputes — subject to non-excludable consumer rights and mandatory laws in your location (placeholder for legal review).

19. Contact

Questions about these Terms: hello@partylinecollective.com.